If you’re trying to get your order history for your business account, you can follow the instructions below. Luckily, you can still pull your order history with regular Prime accounts. That isn’t possible with regular Amazon Prime accounts. You can also create multiple user groups for different business departments and you can use the order history tool to sort and document order history from each multi-user group. For example, you can use Amazon’s Corporate Credit, a corporate credit card, or make tax-exempt purchases. You can also use different payment options with the Business account then you can with a regular Prime account. The difference is that Amazon Business is built with businesses in mind and with it you get access to things like quantity discounts. These accounts are geared toward companies, organizations, entrepreneurs and other businesses. Unfortunately, Amazon Prime Business accounts aren’t the same as regular Prime user accounts. The only accounts that still have access to the tool are Amazon Prime Business accounts. The Order History Report tool has been deprecated.” Or, in other words, the tool was removed, but there isn’t a clear reason why that happened - not from the customer service response, anyway. Well, Kimberly finally got a real response from Amazon, but it still didn’t tell us much about why the order history feature is missing from user accounts.Īmazon stated, “We apologize for the inconvenience. One user, Kimberly, posted a question about access to the order history to Amazon customer support, noting that she used to download an order history report every week. Related: Amazon bans mystery seeds from China Tons of people have been complaining about the issue in various forums, and when reaching out to Amazon customer service for answers, most got a canned response as to the reasoning. It used to be easy to download your Amazon order history report, but the order option disappeared recently, making it much more difficult to download your order information. How to keep track of your Amazon order history
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